How to make the most of aftermarket revenue opportunities

Following are some functional capabilities trade contractors need from their field service management software in order to make the most of aftermarket revenue opportunities. Preventive maintenance also should be considered, as contracts can mandate maintenance at specific intervals, such as equipment cycles or other milestones.

As more service requests are being made by sensors tracking equipment health (rather than people), field service software should be able to receive this information and automate the appropriate steps, including ordering parts and initiating work orders. Once it is approved, the quote must be presented to the customer—either through email, as a printed document or on a device screen—prior to work beginning.

Contract management functionality is essential to safeguard the customer experience while avoiding penalties for underperformance, as well as to keep track of what services and parts the contract covers. Scheduling optimization can put management in control of the field service workforce by dynamically generating an optimized route and providing information on specific jobs for technicians. Regulations require that some materials used in refrigeration and air conditioning units must be traced at the end of an asset life cycle. Access to this information could be on a mobile app with real-time data from the full service and asset life cycle.

Visibility into subcontractors’ workloads isn’t always possible, so field service software should be able to route a service request to a preferred subcontractor and, if they do not accept it within a certain time, route it to the next until the task is accepted. Field service management software should have functionality to centrally capture all invoicing details to streamline the handoff of invoices and so that margin analysis can be performed at a granular level.

Sales orders, service orders and other transactional tools all contain data for invoicing and should be part of a company’s solution. They will be looking for contractors to cater more to their needs, communicate more thoroughly through digital channels and be more responsive than ever before

You just PROVED that our automated marketing solutions work.

Automated Marketing Solution
Social Media Marketing & SEO

START NOW

Comments

No Money to Start? No Problem. Try These 5 Options to Fund Your Business.

Ready For Anything Opinions expressed by Entrepreneur contributors are their own. You might be limited to a strict budget to start a business, but that doesn’t mean you don’t have any options. It is possible to start a business with very little money, if you have the right combination of skills, work ethic and marketing know-how. According to Chris Guillebeau, author of The $100 Startup , “To succeed in a business project, especially one you’re excited about, it helps to think carefully about all the skills you have that could be helpful to others and particularly about the combination of those skills.” Related: How to Start a Business With (Almost) No Money Follow these simple guidelines to fund your business when you have little to no money. No Money to Start? No Problem. Try These 5 Options to Fund Your Business. Yes, making something does take an initial cost in supplies, but often, these products can be sold...

The Morning After: 'Sonic the Hedgehog' got rescheduled

Employees and partners are already testing its streaming capabilities. Every Xbox One title will be playable on Project xCloud When Project xCloud debuts, it'll be capable of streaming any of the system's games (including backward compatible ones) out of the gate without developers needing to make any changes. Microsoft also says when a developer updates an Xbox One game, those changes will automatically apply to Project xCloud versions. However, changes to the developer's kit let a game know when it's being played from the cloud to adjust for different types of displays or run multiplayer games on a single server. The teeth, the legs, the teeth, the eyes, the teeth. 'Sonic the Hedgehog' movie delayed to fix nightmare-inducing design Following a statement by director Jeff Fowler that changes are "going to happen," Paramount pushed back the release date three months to give the filmmakers "a little more time to make Sonic just right." No...

10 Powerful Ways to Master Self-Discipline

Opinions expressed by Entrepreneur contributors are their own. It may be hard to believe when you’re facing a hot-fudge sundae or the prospect of sleeping in versus hitting the gym, but studies show that people with self-discipline are happier. People with a higher degree of self-control spend less time debating whether to indulge in behaviors that are detrimental to their health, and are able to make positive decisions more easily. They don’t let impulses or feelings dictate their choices. Instead, they make level-headed decisions. As a result, they tend to feel more satisfied with their lives. There are things you can do to learn self-discipline and gain the willpower to live a happier life. If you are looking to take control of your habits and choices, here are the 10 most powerful things you can do to master self-discipline. 1. Know your weaknesses. We all have weaknesses . Whether they’re snacks such as potato chips or chocolate chip cookies, o...

ProsConnected.com

Search This Blog